To apply for the following positions: Please visit the "Jobs" tab on the Duke HR website at https://hr.duke.edu/careers/apply. The requisition numbers are provided in parentheses below. Also send an email to email@example.com with your resume, cover letter and salary history attached. All jobs posted are located in Durham, North Carolina, unless otherwise indicated.
May 23, 2017
Staff Assistant, Level 7, (401250463)
Admissions Office. The Admissions Office Staff Assistant greets office visitors, answers phone and email information requests, and provides administrative support to The Office of Admissions. Working in an administrative team environment, the Staff Assistant reports to the Office Manager. Responsibilities include, but are not limited: answering main ACD telephone line; answering or routing general email inquiries; retrieving, opening, sorting and distributing the incoming mail; entering prospect data into databases; ensuring all new mail inquiries are logged; fulfillment of outgoing mail, including inquiry packets and FedEx shipments; maintaining office inventory: supplies, kitchen supplies, publications, gifts for alumni and prospective students, info session materials; maintaining staff information; taking and distributing notes at staff meetings; reserving conference room spaces; and assisting with campus visits and information session preparation. Candidates must be comfortable working in highly computerized environment including experience working with databases, spreadsheets, word processing, web-based applications and email. Excellent organizational skills and attention to detail required. Strong communication skills required. Customer-focused manner is vital to this position. Admissions experience is a plus. Undergraduate degree preferred. (PAID ON THE BIWEEKLY PAYROLL)
Program Coordinator for MMS/MQM Career Services, Level 10, (401261685)
Career Management Center (CMC). The Program Coordinator for MMS/MQM Career Services is an integral position within the MMS and MQM Programs and the CMC team. S/he works closely with the departments’ leadership to realize their respective goals. In this capacity, s/he assists with coordination and development of a comprehensive program of workshops, coaching, and alumni engagement, as well as other services that prepares the MMS and MQM students to succeed in the job market. This position also assists in working to build and maintain the MMS and MQM program’s brand in the marketplace including assisting in the creation and implementation of a comprehensive strategy to expand the Duke MMS and MQM student and alumni engagement through presentations, career related activities and events, maintaining and tracking relationships with MMS and MQM alumni, and gather feedback on program progress with these initiatives. S/he is regularly required to resolve diverse and advanced problems independently, to manage complex logistics for a variety of stakeholders, and to effectively complete assigned projects. The Program Coordinator reports to the Associate Director for MMS and MQM Career Services and works closely with the whole CMC team, but also interfaces with the Dean for MMS and MQM Programs. In addition, s/he will work collaboratively with the Student Services Leadership (Assistant Directors) for the MMS and MQM Programs. Proficiency with MS Office Suite programs; excellent interpersonal and business communication skills, experience with planning small and large events required. Bachelor’s degree required. (PAID ON THE MONTHLY PAYROLL)
Faculty Technical Support Specialist, Band C (401265848)
Technical Support Center (TSC). (Internal applicants only.) The Faculty Technical Support Specialist provides first and second level support to faculty users with their application of computing resources within the School and University. Excellent communication and technology skills required to seek out and understand the unique computing and research needs of individual faculty and recommend, purchase and deploy appropriate solutions. The ideal candidate will be able to: set up, configure, and maintain Windows and Mac OS systems; identify, install, configure, and upgrade software; identify, install, configure, and upgrade hardware; troubleshoot any issues associated with computers running the current version of Windows or Mas OS; and recommend and configure new hardware and software that best fits the work requirements of the faculty supported. Current professional certification in Microsoft operating systems; current professional certification in Cisco or Nortel networking; strong customer service background; ability to maintain a professional bearing in sometimes difficult circumstances; familiarity with MS Office suite, web and email clients, desktop support, antivirus and anti-spyware tools are preferred. Graduation from a four-year college or university and three years’ experience in the information technology field of work related to the position's role is preferred. Experience supporting Microsoft Windows on client computers, configuring and repairing both PC hardware and laser jet printers is required. Excellent communication and technical writing skills are vital. Customer support experience is required. (PAID ON THE MONTHLY PAYROLL
Associate Director, MQM and MMS Career Services, Level 13, (401252415)
Career Management Center (CMC). The Associate Director (AD) enhances student career success by creating and managing a diverse portfolio of services and by serving as a key resource for Fuqua’s MMS and MQM students. The AD tailors activities and resources to meet the unique needs of each population, ensures student career services needs are met, and helps to organize others toward achieving these objectives. S/he facilitates career education and skill development for students in a variety of ways – through workshops and seminars, small group sessions, one-on-one coaching, and engagement with employers that ensures understanding of their expectations and aligns offerings with marketplace needs. Topics span the career development process, including self-assessment, job search strategies, resume and cover letter writing, networking and informational interviewing, interview preparation and skills, and job offer evaluation and negotiation. The AD will also educate employers about the MMS and MQM programs and seek to enhance student access to job opportunities through business development. The AD will allocate time across program planning and management, student coaching and programs, business development, and other/special projects. This allocation is only an estimate and will vary by time of year and program needs. This position operates within a matrixed department environment and works collaboratively with the MMS and MQM program and the entire CMC in designing and delivering these services. Because of the unique perspective gained by working across teams, it is expected that s/he will provide insight and recommendations to enhance cross-program alignment and best practices to benefit all parties. Master's degree or higher in counseling or Master of Business Administration (MBA) or related discipline or higher; 4 - 6 years of related professional experience; or an equivalent combination of education and experience. Demonstrated track record in program management, career services, career coaching, and/or business development. Proficiency in Microsoft Word, Excel, PowerPoint, and the capacity to learn new technologies, including career management platforms required. Preferred experience and comfort with communication and data management tools to operate effectively in global work environment. (PAID ON THE MONTHLY PAYROLL)
Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's race, color, religion, age, gender, sexual orientation, national origin, genetic information, veteran status, or disability.