2016-2017 Alumni Council Members

The following individuals have volunteered to support and advise the school as members of the Alumni Council for the 2016-2017 year. Led by Mary Sawyer MBA '05, Chair, and Joe Hines MBA '03, Vice Chair, the council meets twice each year.


Jim Karrh MBA '87

Karrh & Associates, President

Jim Karrh is a consultant, writer and speaker specializing in marketing and sales effectiveness, improving customer conversations for better acquisition, retention and loyalty. He serves clients directly through Karrh & Associates and is also a consulting principal with DSG, a sales-enablement firm. For more than a decade Jim has been a regular columnist for Arkansas Business and a guest columnist for many other publications; he published his first book, a collection of his most popular columns, in 2011.

Jim began full-time consulting work in 2009. His prior experience includes work as a small-business owner, consumer researcher and tenured university professor, agency executive and corporate chief marketing officer. As a CMO Jim transformed the marketing efforts of a 133-year-old company and built an integrated program judged best in the global bottled-water industry.   

In addition to the Duke MBA Jim earned a BS in finance and Ph.D. in mass communication, both from the University of Florida. He resides in Little Rock, Arkansas with his wife Alison and their three sons.

Zack Kollias MBA '93

Wendy's, Divisional Vice President

As Divisional Vice President for Wendy's Restaurants in the Southeast, Mr. Kollias supervises the operations of 800 franchise restaurants in 8 states.  His support team of 20 plus professionals insure that marketing, training, operations, development, construction, financial and human functions facilitate the franchisees in Wendy's brand execution and growth. 

Mr. Kollias has more than 25 years' experience of varied and progressive growth in finance and operations in the restaurant industry.  Most recently he served as Executive Vice President of International Operations for Texas and Church's Chicken. In this role he lead a team of 20 professionals around the world to supervise marketing, development, operations and supply chain in 500 restaurants in 27 countries.

Prior to joining Church's, Mr. Kollias held various management positions at Planet Hollywood, Applebee's, Hard Rock Café and Dairy Queen brands in the areas of Operations, M&A, Finance, Planning and Purchasing.

Mr. Kollias received his bachelor's degree from Cornell University and his master's degree in business administration from the Fuqua School of Business at Duke University. Currently residing in Marietta, GA, he is President of the American Hellenic Educational Progressive Association #519, a finance committee member of Holy Transfiguration Greek Orthodox Church and actively participates in multiple tennis leagues in Atlanta.  He has been married to Margaret for twenty-two years and has two  boys, Tommy and Kris.  One is a sophomore at the University of Florida and the other is a Junior in high school.