Frequently Asked Questions

CIBER Workshop

Participate in ORN Research Surveys, Find out more

Survey Reports

Learn more

Contact Information

Learn more




General Survey FAQs

How will my confidentiality be protected? 
Results of the survey will only be published in the aggregate. The identity of participating companies and company specific responses will never be shared outside of the research team. DukeĀ ORN will sign a non-disclosure agreement upon request.
What do you mean by offshoring? 
Offshoring, according to Duke ORN, refers to the process of sourcing business functions or processes supporting home-based or global operations from a foreign country, either through wholly-owned organizational units (captive offshoring/shared services) or external service providers (offshore outsourcing).
How long does it take to complete the survey? 
The survey is designed to take no longer than 5 to 15 minutes to complete.

Corporate Cient Survey FAQs

Who should participate? 
Respondents should be familiar with strategy and/or operations for either a business unit/division or corporate-wide.
Should I participate if my company is not currently offshoring? 
All organizations that are engaged in, considering or decided not to source services from abroad (wholly owned captive and/or outsourced). Please note that it is not necessary for your company to have any offshoring experience in order to participate.

Service Provider Survey FAQs

Who should participate? 
Respondents should have familiarity with the strategy and operations for each service your company offers.
Should I participate if my company is not currently offshoring? 
Respondents should be from companies providing global services to client companies from the United States, Europe and other regions.