Duke Management Program

Program Dates

March 22 - 25, 2015

Cost: $5,200

September 13 - 16, 2015

Cost: $5,200

Project Management Institute

Related Information

Get Optimum Team Performance

The Duke Management Program teaches you the management fundamentals that will help you achieve better performance from your employees and processes. The course is taught by Fuqua Professors Allan Lind and Sim Sitkin (designers of the long-standing Duke Leadership Program).

  Would a leadership program be better for you? Visit our comparison page to find out.


Course Objectives

The Duke Management Program takes the science of management and translates it into practical insights and actionable items. By using a diagnosis-and-treatment approach, you'll learn how to find the causes and solutions to team inefficiencies and underperformance.

Working through different management scenarios you'll learn to:

  • Avoid common decision traps so you can make good decisions and create effective plans.
  • Determine what motivates—and what demotivates—each employee.
  • Give employee feedback that is fair and accurate.
  • Coach for skill and career development.
  • Use your power—personal or positional—to gain additional resources.
  • Manage your people through skilled negotiation and networking.
  • Create effective structures, procedures, and cultures.
Topics & Schedule
Sessions  Tasks  Scientific Foundation
  • Summary of the management model
  • Analyzing business situations
  • Decision making and contingency planning
  • Create a Management Action Plan (MAP) using your Six Effects of Management survey
  • Behavioral decision theory
  • Group decision-making research
  • Research on dealing with change and the unexpected
  • Reach deals inside and outside your organization
  • Practice a simulated intra-organizational negotiation
  • Master the importance of fair treatment
  • Use negotiation skills to build networks and power
  • Map your network and create a network strategy
  • Negotiation research
  • Game theory
  • Economic theory
  • Culture and distance studies
  • Organizational justice research
  • Psychological contract theory
  • Create effective structures and procedures
  • Promote appropriate cultural norms and practices
  • Organization/team design analyzer
  • Team dynamic research
  • Organization and culture studies
  • Organizational design theory and research
  • Negotiate a simulated team deal, see what motivates different people
  • Match incentives to individual preferences, skills, and performance
  • Learn how to  identify and avoid demotivators
  • Use a "Motivation Analyzer" to find weak links between incentives and performance
  • Motivation research
  • Cross-cultural norms and values studies
  • Organizational justice  research
  • Set individual or team goals
  • Learn how to give accurate and effective feedback and monitor progress
  • Practice coaching for better performance and career development
  • Run through a "Difficult Feedback" exercise
  • Make MAP more specific to your team by working with instructors and other participants
  • Create timelines with actions to improve managerial effectiveness
  • Social learning studies
  • Defensive attribution research
  • Determine long/short-term tradeoffs with constituency obligations
  • Learn how to balance team performance with ethics and rules of your organization
  • Discussion on balancing parts of your MAP
  • Ethics management research and theory
  • Power and politics research
Who Should Attend
The Duke Management Program is ideal for those who head teams, departments, or taskforces where work is accomplished by guiding and resourcing others.The Duke Management Program is valuable to people of various levels of organizational management, from project managers to people managers.

Sim Sitkin

Sim Sitkin holds appointments as Professor of Management, Founding Faculty Director of the Center on Leadership and Ethics, and Director of the Center for Organizational Research at The Fuqua School of Business.

Areas of Interest: Sim’s research focuses on leadership and control systems and their influence on how organizations and their members become more or less capable of change and innovation. He is widely known for his research on the effect of formal and informal organizational control systems and leadership on risk taking, accountability, trust, learning from failure, M&A processes, and innovation. He has published more than 80 books, book chapters, and academic and practitioner journal articles. His forthcoming Cambridge University Press book, Control in Organizations: New Directions in Theory and Research, is co-edited with Laura Cardinal and Katinka Bijlsma-Frankema.

Sim has extensive, worldwide consulting and executive education experience with many large and small corporations, non-profit, and government organizations. In this work, he has focused on strategic leadership, leading and managing change (including mergers and acquisitions), organizational learning and knowledge management, and the design of organizational control systems. He has worked with a number of organizations concerned with education, employment, and social services including ABB, Alcoa, American Airlines, Areva, Baker Tilly, bioMerieux, Carolina Power & Light, Cisco Systems, Compaq Computer, Corning, Credit Suisse First Boston, Deutschebank, Duke Medical Center, Ericsson, Glaxo, Hart Graphics, IBM, La Quinta, Maxcor, Omgeo, PricewaterhouseCoopers, Red Hat Software, R.H. Donnelley, Siemens, URS, U.S. Depts of Justice and Homeland Security (CIA, DEA, FBI TSA, and US Marshalls Service), and Xerox Corporation.

Education & Experience: Before joining the faculty of Duke University in 1994, Sim was on the faculty of the University of Texas at Austin and was a visiting scholar at Carnegie Mellon University, Massachusetts Institute of Technology, Stanford University, Xerox Palo Alto Research Center, and the University of Queensland. Prior to obtaining his PhD in organizational behavior from Stanford University, Sim spent more than 10 years in a variety of executive roles with responsibility for planning, information technology, financial administration, and research in consulting, non-profit, and government organizations. Previously at Duke, Sim served as Area Head of the Management and Organizations Area, Academic Director at Duke Corporate Education and Director of the Health Sector Management Program. Sim is a Founding Partner of Delta Leadership, Inc. and holds an appointment as Professor of Organization Science at the Free University of Amsterdam, where he is a Fellow in the Centre of Comparative Social Studies.

Allan Lind

E. Allan Lind is the James L. Vincent Professor of Leadership at the Fuqua School of Business. Allan's teaching interests center on leadership and global management issues. He teaches courses on managerial effectiveness, leadership, e-management, and ethics in Fuqua's on-site and distance-mediated programs, and he has taught executive education in areas of personal leadership, virtual teams, change management, power and politics, and decision-making.

Areas of Interest: His research interests include the study of leadership, organizational fairness, business relationships, organizational behavior, and conflict management, with special emphasis on culture and on national differences and similarities in effective management practices. In particular, he studies how leaders and managers can enhance the development of loyalty and trust, the acceptance of organizational authority and the resolution of disputes. Allan's consulting and professional experiences include work with Siemens, bioMerieux, Areva, URS-Washington Division, Deutsche Bank, Glaxo Smith Kline, Micron Technologies, and the U.S. Federal Judiciary. He has also worked with the U.S. Department of Health and Human Services, the Department of Defense, NATO and the U.S. Army and Air Force on management issues.

Education & Experience: He received his PhD and MA from the University of North Carolina. Prior to joining the Duke faculty in 1996, he taught on the psychology faculties of the University of New Hampshire and the University of Illinois at Urbana-Champaign and was a researcher at the U.S. Federal Judicial Center, the American Bar Foundation, and the RAND Corporation. He has held visiting professorships at Leiden University in the Netherlands, the University of California Berkeley, and Auckland University in New Zealand.