Central to this program are Professor O'Driscoll's Organization Transformation (OT) Canvas and People Centered Transformation (PCT) Framework. These research-backed models help leaders cut through complexity, align stakeholders, and drive lasting change—especially in times of accelerated disruption.

Over the course of this three-day, on-campus program, you’ll apply both frameworks to your own organization’s unique context and build a customized transformation strategy preparing you to drive the change you envision.

What You and Your Organization Will Gain

1. Clarity, Alignment, and Confident Decision-Making

• ROI: The OT Canvas helps you build a strong transformation foundation, activate a sustainable change lifecycle, and ensure stakeholders are aligned around shared objectives.

2. Agility, Adaptability, and Strategic Resource Allocation

• ROI: The PCT Framework fosters a culture grounded in aspiration, alignment, autonomy, and accountability—making it easier to respond to disruption, prioritize smart resource allocation, and build toward future growth horizons.

3. Innovation, Creativity, and Customer-Centric Thinking

• ROI: Both frameworks encourage exploration and idea generation, while keeping your focus on continuous improvement and delivering value to customers at every stage of transformation.

4. Responsiveness, Resilience, and Adaptability

• ROI: You’ll develop implementation plans and roadmaps that enhance your organization’s ability to respond quickly to change, execute on strategy, and sustain progress over time.

5. Long-Term Business Sustainability with Measurable Results

• ROI: The OT Canvas supports the creation of adaptive business models with clear metrics and KPIs, so you can track progress, refine your approach, and demonstrate real impact.

Throughout the program, Professor O'Driscoll provides direct guidance and personalized feedback. His engaging and approachable teaching style—combined with decades of academic and industry expertise—ensures that every participant receives support tailored to their unique organizational challenges.

Industry Expertise and Thought Leadership: A recognized expert in the fields of organizational transformation and digital innovation in the age of AI, Dr. O'Driscoll brings decades of experience in academia and industry, and a wealth of knowledge and real-world insights. His groundbreaking OT Canvas and PCT Framework are widely recognized as powerful tools for guiding organizations through complex change initiatives.

A Track Record of Impact:With extensive experience advising Fortune 500 companies, government agencies, and global nonprofits, Dr. O’Driscoll brings real case insights into the classroom. Participants gain access to field-tested strategies that deliver increased agility, innovation, and organizational resilience.

This program is designed for emerging and advanced executives, managers, and leaders responsible for driving change and transformation within their organizations.

Upon successful completion of the Leading AI-Era Organizational Transformation program, participants receive a verified Certificate of Completion and digital badge issued by Duke Executive Education.

This credential signals your achievement and can be easily added to your LinkedIn profile to highlight your new capabilities in leading dynamic change.

The certificate reflects:

• Construction of a Transformation Canvas to drive organizational change
• Utilization of practical, research-driven strategies for leading transformation  
• A commitment to professional growth through Duke Executive Education

This program counts toward the Duke Certificate of Leadership and Management.

Companies and individuals often seek communication skills training for a variety of compelling reasons, each aimed at enhancing effectiveness in personal interactions and professional engagements. Here are some of the key reasons:

Improving Leadership Abilities: Effective communication is fundamental for leaders. Duke's strategic communication program helps leaders to clearly articulate visions, strategies, and expectations to diverse stakeholders, enhancing their ability to lead and inspire teams.

Enhancing Team Collaboration: Good communication skills are crucial for fostering teamwork and collaboration. Our strategic business communication course can help individuals understand and be understood by their colleagues better, leading to more productive and cohesive teams.

Facilitating Change Management: During periods of change, clear communication is vital. Communication training assists leaders and employees in effectively conveying and accepting changes within the organization, which can ease transitions and reduce resistance.

Boosting Persuasive Power: Whether it's negotiating deals, selling products, or pitching ideas, persuasive communication can significantly impact outcomes. Training sharpens these skills, enhancing the ability to influence and persuade others effectively.

Increasing Cultural Competence: In today’s globalized business environment, communication across cultural boundaries is common. Executive communication training helps individuals and teams communicate effectively with people from different cultural backgrounds, preventing misunderstandings and building international relationships.

Improving Customer Relations: Effective communication is key to customer service and client relationships. Our intensive business communication course helps employees handle inquiries, complaints, and negotiations more effectively, leading to improved customer satisfaction and loyalty.

Managing Crises: In times of crisis, effective communication is essential to manage the situation and mitigate damage. Training prepares individuals and organizations to handle crises with clear, strategic communication.

Career Advancement: Strong communication skills are often linked to career progression. Individuals invest in communication training to enhance their professional image, increase their visibility, and open up more opportunities for advancement.

Each of these reasons highlights the strategic value of communication skills in both personal growth and organizational development, making such training an essential investment for sustained success.

Whether you're steering a corporation, leading a team, or pioneering new business ventures, effective communication is the cornerstone of success. Our Strategic Business Communication program is designed to empower professionals across various roles with the skills to influence outcomes, drive change, and achieve strategic goals. Discover how enhancing your communication abilities can open new pathways for professional advancement and organizational impact.

• Forward-Thinking Executives: Elevate your strategic impact by mastering the art of influence and vision-driven leadership. Ideal for those keen to steer transformative organizational change and enhance stakeholder engagement.
• Dynamic Managers: Supercharge your team's performance and cohesion through superior communication skills. Perfect for leaders aiming to inspire, drive results, and forge strong stakeholder relationships.
• Dedicated Sales and Business Development Professionals: Boost your negotiation prowess and client management capabilities. This communication training program is tailored for professionals eager to secure new clients, cultivate lasting relationships, and accelerate revenue growth.
• Government and Nonprofit Leaders: Sharpen your ability to articulate initiatives, rally support, and adeptly manage complex stakeholder networks. Essential for those in roles that demand persuasive communication to drive social and organizational change.
• Innovative Entrepreneurs and Business Owners: Learn to effectively communicate your vision, attract investment, and establish robust partnerships. Designed for visionaries who want to influence outcomes and ensure their ideas resonate on a larger scale.
• Consultants and Advisors in High-Stakes Environments: Enhance your advisory impact with advanced communication techniques that persuade and inform. Ideal for professionals who need to convey complex ideas clearly and influence decision-making processes effectively.

Certificate of Completion

badge_SBC.png

Upon successful completion of the Strategic Business Communication program, participants receive a verified Certificate of Completion and digital badge issued by Duke Executive Education.

This credential signals your achievement and can be easily added to your LinkedIn profile to highlight your enhanced ability to influence across contexts and drive change.

The certificate reflects:

• Sharpened persuasive skills to drive change
• Heightened ability to inspire action and influence key stakeholders
• Development of a personalized communication strategy to get to "Yes"

This program counts toward the Duke Certificate of Leadership and Management.

Whether you're leading strategic partnerships, navigating stakeholder tension, or managing high-stakes conversations, your ability to influence outcomes through negotiation defines your leadership impact. This executive negotiation course builds on proven principles — like BATNA, framing, and preparation — and expands them with modern tools for trust-building, emotional intelligence, and negotiating change.

Duke’s negotiation training program teaches the frameworks, tools, and mindset to lead negotiations that matter — across the table, across teams, and across moments of uncertainty.

Led by award-winning negotiation researcher and thought leader Professor Ashleigh Shelby Rosette, this immersive three-day experience combines advanced strategic negotiation tactics with hands-on practice, equipping you with tools you can use immediately. You’ll return to your organization ready to perform under pressure, align interests, build trust, and lead with confidence in any high-stakes conversation.

Negotiation Essentials—Whether You’re Closing Deals or Driving Alignment

For Partnership Builders and Client Strategy Leaders

Sharpen your negotiation strategy, strengthen leverage, and craft agreements that drive long-term business value. This advanced negotiation development workshop equips you to lead conversations that drive action.

For Internal Leaders and Cross-Functional Teams

Gain negotiation skills for leaders managing internal alignment, stakeholder tension, and competing priorities — even when you lack formal authority. Learn how to influence outcomes and foster collaboration.

For Entrepreneurs and Founders 

Navigate investor talks, build high-impact partnerships, and negotiate with confidence under pressure. This advanced negotiation course provides practical frameworks for high-growth environments.

For Change Leaders and Team Builders

Transform resistance into trust and misalignment into shared purpose. Master negotiation strategies for managers tasked with leading through uncertainty and change.

Inside Duke's Strategic Negotiation Training

From day one, this program is designed for real-world impact.

Watch as Professor Ashleigh Shelby Rosette shares how negotiation course participants apply strategy in real time — negotiating, getting feedback, and sharpening their instincts with every exercise. It’s the kind of experience that sticks — and shows up in your next high-stakes conversation.

Designed for Real-World Negotiation Challenges

Image

Whether you’re managing across teams, guiding critical initiatives, or aligning diverse priorities, this program helps leaders across industries turn complexity into clarity and influence into impact.

“I now feel like I’m better prepared, and a more conscious negotiator. I learned a lot of concepts that any professional can use, such as the power of anchoring and making 1st offers. Now when the person across the table repeats a perspective, I try to diffuse it.”—Biren Gandhi, Director of Procurement, Leading Manufacturer

Interactive Learning: Engage in dynamic simulations, role-playing exercises, and case studies that reflect real-world negotiation challenges.

Personalized Feedback: Receive tailored feedback from Professor Rosette and peers to refine your instincts and techniques.

Networking Opportunities: Connect with a diverse group of professionals from various industries, expanding your network and sharing insights.

Practical Application: Apply what you learn immediately in your professional context, driving tangible improvements in outcomes across business contexts.

Get Started Today