Adding Value to Your Business

Business & Bagels is a free breakfast series hosted by Duke’s Executive Education, where Fuqua School of Business faculty members share research with members of the community. The series addresses topics of interest to organizational leaders who are looking for new ideas to spark their problem-solving and innovation initiatives.

April 17th: Cultures and Communication

On April 17, 2019, join us for our next Business & Bagels event featuring Assistant Dean Dr. Jeremy Petranka. Using real-life workplace examples, Dr. Petranka will explain why understanding cultural differences and their impact on communication styles is essential in any organization. 

Are You Hearing What Was Intended?

Assistant Dean Jeremy Petranka
Assistant Dean Jeremy Petranka

Consider a common work scenario…During your weekly meeting with your manager, she says, “Perhaps you would think about…”. Did she just give you an order, or tell you to think about her idea and implement it if you’d like

The same words in the same language can result in drastically different interpretations based on an individual’s upbringing. As these interpretations are often emotionally-based, not understanding the lens through which your employees, coworkers, and managers “hear” can result in outcomes you never intended. 

Dr. Petranka will talk about communication differences that research has shown to be predictably troublesome at work. 

Learning Outcomes:

  • Understand the lenses through which people from different cultures hear the world, and develop the ability to translate between these lenses. 
  • Learn how to effectively talk to or provide feedback to employees/coworkers to avoid confusion when the words said might not match the actual message. 
  • Learn how to listen for the message intended rather than the message given. 

 

 

Upcoming Business & Bagel Events:

Be sure to mark your calendar for the next program in the Business & Bagels series:

June 12, 2019 – John Graham, CFO Survey Findings

Register for the upcoming Business & Bagels Event

Wednesday, April 17th

7:30-9:00 a.m.

Brier Creek, Raleigh, NC

Contact Details

Duke University's Fuqua School of Business
100 Fuqua Drive
Durham, NC 27708-0120 USA
Tel +1.919.660.8011
Toll Free +1.800.372.3932

Office Hours
Monday - Friday
8:30 a.m. - 5:00 p.m.

Previous Business & Bagels Program Topics

2019 Program Topics 

Topic Speaker
The Impact of Incentives on Outcomes Ryan McDevitt, Associate Professor, Economics 

 

2018 Program Topics 

Topic Speaker
When Knowing Less Leads to Better Decisions Jack Soll, Associate Professor, Management and Organizations, Duke's Fuqua School of Business
Turning Data into a Competitive Advantage Jeremy Petranka, Assistant Dean of MMS and MQM Programs, and Professor, Business Economics, Duke's Fuqua School of Business
The Impact of Brands on Relationships Gavan Fitzsimons, Marketing and Psychology Professor, Duke's Fuqua School of Business

 

2017 Program Topics

Topic Speaker
Can Analytics Improve Your Decisions? Peng Sun, Professor, Decision Sciences, Duke’s Fuqua School of Business
Policy Solutions for Health Innovation (Washington, DC) Mark McClellan, Director Duke-Margolis Center for Health Policy
Gregory Daniel, Deputy Director Duke-Margolis Center for Health Policy
Jeffrey Moe, Duke Global Health Institute
David Ridley, Professor and Faculty Director of the Health Sector Management Program at The Fuqua School of Business
New Leading Business Indicators Shane Dikolli, Professor and Associate Dean of Faculty Engagement, The Fuqua School of Business
Collaborative Team Success Edward Marshall, Adjunct Professor of Management at Duke University’s Fuqua School of Business and Founder and Managing Partner of The Marshall Group
How Do Consumers Make Decisions? Rick Larrick, Michael W. Krzyzewski University Professor in Leadership at Duke University's Fuqua School of Business
Happiness at Work Jordan Etkin, Assistant Professor of Marketing, The Fuqua School of Business

 

2016 Program Topics

Topic Speaker
Bond Market Biases Bill Mayew, Associate Professor of Accounting, The Fuqua School of Business
Corporate Innovation: Maintaining an Entrepreneurial Culture in Large Corporations Aaron Chatterji, Professor of Strategy, The Fuqua School of Business, and former senior economist with the White House Council of Economic Advisers
The Promises and Pitfalls of Health Care Consumerism Peter Ubel, Professor of , The Fuqua School of Business, Physician, and Behavioral Scientist
Forecasting Market Share in the US Pharmaceutical Market David Ridley, Professor and Faculty Director of the Health Sector Management Program at The Fuqua School of Business
Choice Architecture: Using Behavioral Insights to Improve Decisions Rick Larrick, Michael W. Krzyzewski University Professor in Leadership at Duke University's Fuqua School of Business.