April 17th: Cultures and Communication
On April 17, 2019, join us for our next Business & Bagels event featuring Assistant Dean Dr. Jeremy Petranka. Using real-life workplace examples, Dr. Petranka will explain why understanding cultural differences and their impact on communication styles is essential in any organization.
Are You Hearing What Was Intended?
Consider a common work scenario…During your weekly meeting with your manager, she says, “Perhaps you would think about…”. Did she just give you an order, or tell you to think about her idea and implement it if you’d like?
The same words in the same language can result in drastically different interpretations based on an individual’s upbringing. As these interpretations are often emotionally-based, not understanding the lens through which your employees, coworkers, and managers “hear” can result in outcomes you never intended.
Dr. Petranka will talk about communication differences that research has shown to be predictably troublesome at work.
- Understand the lenses through which people from different cultures hear the world, and develop the ability to translate between these lenses.
- Learn how to effectively talk to or provide feedback to employees/coworkers to avoid confusion when the words said might not match the actual message.
- Learn how to listen for the message intended rather than the message given.
Upcoming Business & Bagel Events:
Be sure to mark your calendar for the next program in the Business & Bagels series:
June 12, 2019 – John Graham, CFO Survey Findings