The CFO Survey: Cost Pressures Mount Amid Widespread Supply Disruption and Labor Shortages

Companies increase starting wages by nearly 10% in attempt to fill vacancies

Finance
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Three-fourths of U.S. CFOs express difficulty hiring, leading them to increase wages, according to The CFO Survey, a collaboration of Duke University’s Fuqua School of Business and the Federal Reserve Banks of Richmond and Atlanta.

Most CFOs also indicate in the third-quarter survey that their firms are experiencing supply chain disruptions that are expected to last well into 2022.

When asked whether they are currently experiencing disruptions in their supply chains, three-quarters of firms report disruptions, including production delays, shipping delays, reduced availability of materials, and increased materials prices.

The actions that these companies are taking to manage supply chain disruptions are costly and hence increase the pressure on companies to increase prices.
John Graham, director for The CFO Survey
Duke University's Fuqua School of Business

Large firms are more likely than small firms to take action to adjust their supply chains, such as holding more inventory, diversifying or reconfiguring supply chains, moving production closer to the U.S., or changing shipping logistics. Small firms note less “room to maneuver” and are more likely to report waiting for supply chain issues to resolve themselves.

For the panel as a whole, only about 10 percent of respondents anticipate these supply chain difficulties will resolve by the end of this year. Most respondents anticipate these issues will not resolve until the second half of 2022 or later.

“The actions that these companies are taking to manage supply chain disruptions are costly and hence increase the pressure on companies to increase prices,” said John Graham, a Fuqua finance professor. “What is more, these supply chain challenges are shaving 5 percent off their revenue growth, on average.”

Firms indicate that hiring difficulties are an even more pressing concern than are supply chain challenges. Seventy-four percent of survey participants report that their companies are having difficulty filling open positions. Among these firms, 82 percent are increasing starting wages – by an average of 9.8 percent – in an attempt to fill these vacancies, and 33 percent are implementing or exploring automation to replace workers.

CFOs continue to anticipate employment and revenue growth. However, CFO optimism for both the U.S. economy and their own firms’ financial prospects has moderated. When asked to rank optimism about the overall U.S. economy on a scale of 0 to 100, the average rating from CFOs was 59.9, down from the 69.0 reading in the second quarter. Firms also expressed moderated optimism for their own firms’ financial prospects, with average optimism at 70.2, down from the second quarter reading of 74.9.

The CFO Survey is issued by Duke University’s Fuqua School of Business and the Federal Reserve Banks of Richmond and Atlanta. The latest survey, as well as historical data and commentary and a link to subscribe for updates can be found at www.cfosurvey.org.

This story may not be republished without permission from Duke University’s Fuqua School of Business. Please contact media-relations@fuqua.duke.edu for additional information.

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