Operations

The Rise of Supply Chains That Adapt

Professor Jeannette Song explains how AI is turning supply chains from rigid workflows into adaptive, decision-making systems

When you click “buy now” on online stores, recommendations appear, warehouses spring into action, and packages begin their journey to your door. Behind that seamless experience is a fundamental transformation. Supply chains, once governed by fixed rules and human planning, are becoming AI-driven systems that learn, adapt, and… read more