Operations

How Better Scheduling Can Shorten Hospital Waitlists After Crises

Research shows hospitals can prioritize patients more effectively by learning service times as they go

When the COVID-19 pandemic halted elective surgeries, hospitals around the world faced a mountain of delayed cases. Similarly, earthquakes or other mass emergencies can suddenly flood hospitals with more patients than they can handle. In these moments, deciding who gets treated first isn’t just a medical challenge: it’s a… read more