Duke Management Program

Drawing insights from science to enhance practice, the program dives into multiple aspects of effective management informed by the latest research in behavioral economics, decision analysis, motivation, social networks, teams, negotiations, power and politics, and ethics.

Topics

Managing People & Performance

• Review "intrinsic" & "extrinsic" sources of motivation—what makes people work?
• Discover weak links between incentives & performance.
• Learn how to give fair and effective feedback.

Managing Choice

• Identify key biases in your decision making.
• Develop effective team decision making processes.
• Practice simulated team exercises.

Managing Conflict          

• Master the importance of fair treatment.
• Explore conflict resolution techniques.
• Practice a simulated intra-organizational negotiation.

Managing Power

• Understand where your power comes from and how it can be used.
• Manage ethics using power with integrity.

Managing Systems

• Create effective structures and procedures for your organizational strategy.
• Understand how culture affects organizations and how it can be leveraged to motivate and coordinate employees.

Program Objectives

At the conclusion of the program you’ll be able to:

• Avoid common decision traps that impede making wise decisions and creating effective plans.
• Analyze what motivates—and what demotivates—different employees and assess different strategies for improving motivation.
• Harness the role of fairness in motivation and feedback.
• Use your power—personal and hierarchical—to develop resources for productive organizational ends.
• Approach negotiations as a problem-solving effort that helps achieve your interests and build relationships.
• Manage your team through positive team dynamics and effective processes that foster creativity and commitment to implementation.
• Understand the organization as a system of structures, procedures, and culture that need to be aligned for employee success.

Over three days you’ll engage in active learning around issues in employee and team potential, as well as organizational success. Our case-based method challenges you to tackle problems from multiple perspectives, giving you practice in evaluating business issues with incomplete data and presenting concise recommendations. Interactive exercises help you draw personal insights from academic concepts, while assignments help you develop and practice management principles you can apply immediately in your current role.