Optimize performance

Translate the science of management into core strategies that help you become more effective in your everyday interactions, working alone or with a team. In the Duke Management Program you’ll learn from distinguished faculty—experts in decision making, team development, negotiation, motivation, and diversity—as you identify key obstacles to individual and team success. Through a mix of engaging case study discussions, team debriefs, and role play, you’ll explore different techniques to improve team decision-making, manage conflict, and establish a productive culture.

"The program was an extraordinary experience. I have a new outlook on the way I look at things within our company, such how to present new ideas to my management team. I grew personally and professionally and acquired skills that will enable me to be more effective in my current leadership role." —Becky Martin, IT Director, Mid Atlantic Broadband

Who Should Attend?

Professionals of any level whose work is accomplished by guiding and supporting teams and departments in managing projects, processes or cross-functional initiatives.

More About the Program

Drawing insights from science to enhance practice, the program dives into multiple aspects of effective management informed by the latest research in behavioral economics, decision analysis, motivation, social networks, teams, negotiations, power and politics, and ethics.

Topics

Managing People & Performance

  • Review "intrinsic" & "extrinsic" sources of motivation—what makes people work?
  • Discover weak links between incentives & performance.
  • Learn how to give fair and effective feedback.

Managing Choice

  • Identify key biases in your decision making.
  • Develop effective team decision making processes.
  • Practice simulated team exercises.

Managing Conflict          

  • Master the importance of fair treatment.
  • Explore conflict resolution techniques.
  • Practice a simulated intra-organizational negotiation.

Managing Power

  • Understand where your power comes from and how it can be used.
  • Manage ethics using power with integrity.

Managing Systems

  • Create effective structures and procedures for your organizational strategy.
  • Understand how culture affects organizations and how it can be leveraged to motivate and coordinate employees.

Program Objectives

At the conclusion of the program you’ll be able to:

  • Avoid common decision traps that impede making wise decisions and creating effective plans.
  • Analyze what motivates—and what demotivates—different employees and assess different strategies for improving motivation.
  • Harness the role of fairness in motivation and feedback.
  • Use your power—personal and hierarchical—to develop resources for productive organizational ends.
  • Approach negotiations as a problem-solving effort that helps achieve your interests and build relationships.
  • Manage your team through positive team dynamics and effective processes that foster creativity and commitment to implementation.
  • Understand the organization as a system of structures, procedures, and culture that need to be aligned for employee success.

Over three days you’ll engage in active learning around issues in employee and team potential, as well as organizational success. Our case-based method challenges you to tackle problems from multiple perspectives, giving you practice in evaluating business issues with incomplete data and presenting concise recommendations. Interactive exercises help you draw personal insights from academic concepts, while assignments help you develop and practice management principles you can apply immediately in your current role.

Program Registration Calendar

Registration
$5,960
Advanced Registration
$5,460
Register Now
Registration
$5,960
Advanced Registration
$5,460
Register Now
Registration
$5,960
Advanced Registration
$5,460
Register Now

Program Location and Accommodations

JB Duke Hotel
During your time in Durham, you’ll live and learn in the four-star JB Duke Hotel, a contemporary and tranquil retreat on Duke’s campus with state-of-the-art learning facilities.

Sample Schedule

Arrival

Check-in Available
3:00PM

Program Introduction
6:00 PM - 7:30 PM

Dinner
7:30 PM - 8:30 PM

Day 1

Breakfast
7:00 AM - 8:00 AM

Managing People & Performance
8:00 AM - 12:00 PM

Lunch
12:00 PM - 1:00 PM

Managing Choice
1:00 PM - 5:00 PM

Optional Campus Tour
5:00 PM - 6:30 PM

Dinner
6:00 PM - 8:00 PM

Day 2

Breakfast
7:00 AM - 8:00 AM

Managing Conflict
8:00 AM - 12:00 PM

Lunch
12:00 PM - 1:00 PM

Managing Power
1:00 PM - 5:00 PM

Dinner
6:00 PM - 8:00 PM

Day 3

Breakfast
7:00 AM - 8:00 AM

Managing Systems
8:00 AM - 11:00 AM

Presentations
11:00 AM - 12:00 PM

Lunch
12:00 PM - 1:00 PM

Program Review
1:00 PM - 2:00 PM

Program Close
2:00 PM - 2:30 PM

Faculty

Rick Larrick

Rick Larrick

Rick Larrick is the Hanes Corporation Foundation Professor of Management and a Professor of Management and Organizations at Fuqua. His research interests include individual, group, and organizational decision making. Professor Larrick has published in psychology, management, and general science journals, including the Journal of Personality and Social Psychology, Psychological Review, Cognitive Psychology, Management Science, Academy of Management Journal, and Organizational Behavior and Human Decision Processes

Ashleigh Rosette

Ashleigh Rosette

Ashleigh Rosette is an Associate Professor of Management and Organizations at Fuqua. She studies the influence and effect of culture on the process and outcome of negotiations and explores factors that influence diversity-related perceptions. Professor Rosette’s research has been published in the Academy of Management Journal, Journal of Applied Psychology, Forbes, the Wall Street Journal, Time Magazine, Business Week, the Financial Times, and the Chicago Tribune.

Jack Soll

Jack Soll

Jack B. Soll is an Associate Professor of Management at Fuqua. His research focuses on the psychology of judgment and decision making. Professor Soll has published in the Harvard Business Review, Science, Management Science, Organizational Behavior and Human Decision Processes, and the Journal of Experimental Psychology. He was recognized by The New York Times "2008 Year in Ideas" for his joint work on the MPG Illusion which urged the EPA to show a gallons per mile metric on all U.S. vehicles.

Grainne Fitzsimons

Gráinne Fitzsimons

Gráinne M. Fitzsimons is an Associate Professor of Management at Fuqua and an Associate Professor of Psychology and Neuroscience at Duke University. Her research expertise is in the psychology of human social behavior, especially in self-regulation and interpersonal relationships. Professor Fitzsimons’s work has been published in the Journal of Personality and Social Psychology, and Psychological Science. Her research has been discussed on NPR, CNN, MSNBC, the New York Times, and the Wall Street Journal

Aaron Kay

Aaron Kay

Aaron C. Kay is a Professor of Management at Fuqua, and a Professor of Psychology & Neuroscience at Duke University. His research focuses on the relation between motivation, implicit social cognition, and social issues and has received numerous awards. Professor Kay has been named a Fellow of the American Psychological Society as well as the Society of Experimental Social Psychology, and his research is widely covered in national and international news and media outlets. 

How to Register

For more information about how to register, please see our detailed instructions.

Registration Instructions

Frequently Asked Questions

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Frequently Asked Questions

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